Business Process Management

Business process management is a term used for several decades in management. Year 2000s’ ISO 9001 included the approach based on management processes as one of its eight principles.

The EFQM also considered before the year 2000 the design of management processes as one of its pillars.

However, when we ask what a management process is, doubts arise such as:

  • What is a business management process?

  • What is business process management?

  • How to design efficient management processes?

  • Are classic functions such as purchasing, production, maintenance, commercial, marketing, product engineering, process engineering, etc., management processes?

  • Can the management of departments or functions in Taylorist way be considered business process management?

  • What is the reason to see functions represented as management processes in a map of management processes of an organization?

    Within a Taylorian organization, how are management processes designed?

  • Can holacracy help to design efficient business management processes?

    How many people within an organization participate in the design of management processes?

Each organization defines what it’s business management processes are. There are cases in which a management process is a departmental function or even a part of it. In other examples, the management scope of the management process is broader than a single function or department from a Taylorist point of view.

From WITORG, we want to show the importance of the minimum necessary entity that a business management process must have so that it can be considered a management process. In the internal element ‘300. Process management’ of the WITORG Guide, you will find the principal aspects of the business process management, whose main points are:

  • Restrictions derived from the Taylorist conception when designing business management processes.

  • Business models and business process management.

  • Holocracy and business process management.

  • Business management processes and information flows in an organization.

  • The continuous improvement of business management processes.

The AGILE concept

The Agile concept was coined about the year 2001 in the city of Snowbird in the USA. The need for this manifesto and the associated methodologies is due to the search for improvements in organizational systems or methods (CMMI, SPICE) used in this field in a common way in the 1980s and 1990s for the …

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Pyramid of automation and industry 4.0

This chapter links several points of the WITORG Guide, with the so-called ‘automation pyramid’ and with the concept industry 4.0 and about organizational systems. The automation pyramid is a concept created in the previous millennium. It has to do with the ICT systems treated in external element C. The concept industry 4.0 was coined in …

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Evolución histórica de los sistemas organizativos

Organizational systems and their evolution

Speaking of ‘organizational systems’ as a concept is complex, due to all the elements included within them. There are different types of organizations, with different types of objectives: for-profit organizations in different sectors, non-profit organizations, supranational, national and regional governments, each with a strategy and more or less formal objectives. WITORG will try to show …

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