Organizational systems' continuous improvement - Alex Zabala

From an integral, holistic and Darwinian approach, WITORG guides you to know in depth the key elements of your organizational system. From this self-knowledge, you can make your organization evolve in order to reach your goals, raise new ones, and get them back. And all this in a world, increasingly complex and changing.

For this purpose, there is a guide/scheme that includes the key organizational elements, and the connections between them, to truly and deeply understand an organization. This guide/scheme is integrated into this website and it is also be published as a book «The WITORG Guide». I, Alex Zabala, am the founder of this project called WITORG. I look forward to new people being part of witorg and all together see it evolve.

The technological progress of recent decades, globalization and an increasingly changing environment make some organizational systems in different areas and sectors seem obsolete. Both governments and all types of organizations watch helplessly as their organizational systems are unable to provide solutions to existing problems today

Both in my professional life and in my personal life there has always been a concern for the organizational systems that I observe. My professional experience has been mainly in the industrial field, where I have participated in the implementation of several projects where concepts, tools and philosophies have been used such as, Taylorism, Holocracy, ISO Regulations (ISO 9001, ISO 9004, IATF 16949), Process Management, TQM, QMS, EFQM , ERP, CRM, PDM, Supply Chain Management, Lean Manufacturing, Continuous Improvement, Toyota System, R & D, Entrepreneurship, Industry 4.0, Teamwork, coaching and other acronyms in the field of organizational systems.

All these acronyms represent valid concepts, tools, and philosophies, in principle, to be applied in the organizational world in order to improve and achieve the goals set. However, sometimes the results can be disappointing. In the years to come, new concepts will emerge with promises of extraordinary results, which will replace or evolve the current ones. Therefore, what is important and core in your organizational system is that you can introduce new concepts with certainty that they will help you to evolve your organization.

And this is where WITORG can contribute VALUE. Self-knowledge of your own organization through the guide will lead to an evolution of your own organizational system. Thanks to this you can introduce elements created by yourself, or available in the environment, efficiently enhancing your skills for survival and the ability to adapt to increasingly complex and changing environments. And so reach the goals, and also find a purpose.

My main academic background consists of a degree in engineering in industrial organization, MBA, and various training in organizational/industrial issues. An important part of my skills and knowledge are acquired outside the corporate world. Involving myself in some critical circumstances, or personal situations somewhat particular has allowed me to live experiences where I have acquired applicable knowledge in the organizational world with very satisfactory results. In the website, I will write about those personal experiences and learning, applicable in the organizational systems.

When I use the terms holistic and Darwinian to refer to the WITORG guide, I do it from a deep personal and professional belief that without integral self-knowledge of the key elements in an organization it is complicated to evolve an organizational system. In fact, many organizations feel the organizational as a pending issue over time.

I have worked and collaborated in several organizations and sectors, always maintaining that natural curiosity of understanding their organizational systems, helping to introduce organizational evolutions, and learning along the way. I have led projects such as the implementation of an automotive green field, evolutions of organizations of clear Taylorist essence to other more holacratic, implementation of order delivery management processes, integrating VSM, ERP and self-managed teams, and others. Always getting positive results for organizations and for people participating in those projects. You can check my professional background here.

The concept and name of WITORG began to take shape in May 2014. During the first five months, I wrote several posts about topics focused on the organizational world, with the idea of publishing them through a website. In that initial time and in the writing process, there was a constant frustration due to the lack of connection between all the developed topics, although I was able to connect them mentally. The question that arose from that frustration was, Could you write SOMETHING, like a base camp, that connects in a simple and clear way the different concepts on which I had wrote? From the continuous reflection on that question, the scheme that gave rise to the WITORG Guide was born.

This project of creation of www.witorg.com and of the book ‘The WITORG guide’ has been developed in the free time that leaves a professional activity full time, and the personal commitments of my life. From here two challenges have arisen:

  • Check if I can have a hobby related to one’s professional activity, and enjoy it.
  • Although in the organizations’ everything seems to go quickly, to verify if the organizational problems in the last decades are chronic and repetitive, beyond the technological advance. If this were the case, reflecting on organizational systems could be considered a timeless activity, which can be developed without haste, despite the apparent contradiction.

Organizations generally talk about organizational concepts such as those developed in WITORG. It is clear that intellectually 100% of people can, after having read a book, attended a course, etc., explain the concepts treated. However, the difficulty begins at the moment in which it is intended to bring a concept to reality, sometimes failing in the attempt. Organizational developments require time, move important resources, and initial expectations and objectives are not always met. And even if expectations have been met, any intentional or circumstantial change can lead to a significant setback.

Social responsibility

From WITORG there has always been some fear of how the objectives pursued by this Guide can be understood. Organizational concepts, in general, have been developed by the economic system mainly, seeking increases in efficiency, improvement of quality, development of new business models, and of course economic benefits.

Some people could relate the theme of WITORG with the exploitation of people, the environment and its resources, etc. Also, the dominant economic model worldwide at present is described by some as outdated, selfish, unjust, dehumanized, and incapable of responding to serious problems. New designs of organizational systems, or the evolution of current ones, are possible options if the objectives to achieve are respectful with the entities involved. They must be citizens, political organizations, social organizations, and other actors of this world, who through their rights and OBLIGATIONS ensure a more just society.


Although I have developed WITORG individually, the knowledge I have captured and learned has been obtained thanks to the interaction with other people and the experiences lived. For this reason and as a dedication I will write the initials of the people close to me, which I consider influential in this project, and part of it. AB, BZ, VZ, MB, GZ, GE, RA, MO, MR, II, AI, JA, PM, MG-I, MG-II, AZ, EC, AR, MH, GFP, JG, PR, EG, UL, IU, MV, MM, LI.

If you want to know more about WITORG, I recommend you read the introduction to the WITORG Guide.

The future…